Senior tourists perceive Playa de Palma as a safe area, conditioned, mainly, because they do not visit the area in summer and usually do their day activities, while the perception of the residents is that it is an unsafe area, according to the doctoral thesis of Miquel Quetglas Morey, defended at the University of the Balearic Islands (UIB) and has been published recently.
The thesis investigates the perception of the security that senior tourism has as a seasonally adjusted element of Playa de Palma. It also studies the perception of residents and the impact of the «anticipatory cognitive behavioral prevention program carried out by the Local Police of Palma among senior tourists.»
In particular, the Quetglas investigation explores the perception that senior tourists have of safety on the beach of Palma de Can Pastilla to the bridge of the Jews, as opposed to that of the resident population.
The field work consisted of 1,334 questionnaires collected in two surveys. One directed, which answered 651 subjects (412 senior tourists and 239 residents) randomly interviewed in the study area, and another non-directed, who voluntarily completed 683 senior tourists who attended the safety talks given by the Police Local 2016 and 2017.
Thus, the thesis demonstrates that the residents of Playa de Palma have a perception of insecurity, especially located in the Arenal, which has its origin in different causes, such as environmental deterioration, noise, fights and neighborhood conflicts due to unlawful acts. , ethnic diversity, in addition to the lack of public services and facilities and the presence in summer of tourist groups that alter public order.
However, given the negative view of the residents, research shows that senior tourism perceives Playa de Palma as a very safe destination, and that it values it with a remarkable high. The area that generates more insecurity among senior tourists is the first line, between the Arenal and the spa 4, due to the presence of certain groups that practice trile and street sales, mainly.
The researcher explains that the perception of the security of senior tourism is conditioned by the time of the year since they do not visit the area in summer, when most of the incidents occur. In addition, this tourism carries out its day activities. All this determines that their level of exposure to risk is low and determines their favorable perception of safety.
Quetglas explains, in conclusion, that security governance, strategies and objectives planned in accordance with the demands, and the responsiveness of administrations should «be defined in a negotiated technical document».