Iberia is preparing the new clause that will replace the so-called ‘no-show’, and although it no longer cancels the return flight if the outbound one is not used, it plans to apply a “price differential” to the ticket with respect to the fare in the moment of your purchase.
This could suppose in some cases a surcharge, because a round trip ticket is usually cheaper than acquiring a single ticket or tranche, although the price of each stretch is also marked by the existing demand.
For example, a ticket for the direct flight from Madrid to Buenos Aires is more expensive than flying in connection with the purchase of a Valencia-Madrid-Buenos Aires flight, allowing cheaper flights from Barajas without using the complete connection.
Iberia thus complies with the ruling of the Supreme Court, today assured the president of the company Luis Gallego, in a meeting with the media. The Supreme Court annulled the clause that allowed the company to cancel tranches in tickets already acquired if the going was not used, but recognizes, at the same time, the right of the airline to “not be economically disadvantaged”. “It’s about protecting users and the airline so that there are no abusive practices on either side,” he has defended.
Iberia has explained that the ‘no-show’ clause is a widespread practice in the airline industry for more than 20 years, and that in certain cases a round trip may be more expensive than a one-way ticket. .
Galician himself has acknowledged that many years ago with the paper money he himself resorted to the practice of crossed notes, buying two round trip tickets, to use the most convenient dates because it came out cheaper.
The airline, which at the moment is not applying any surcharge in these situations, has defended that before the demands of clients or consumer associations maintained the aforementioned clause, due to the lack of a single criterion in the judges, with judgments that failed in favor or in against. However, the judgment of the Supreme Court is final and establishes jurisprudence.
In fact, the commercial director of the airline, Marco Sansavini, has pointed out that only in Italy, and now Spain, the ‘no-show’ clause has been declared void. In this regard, he pointed out that soon the new pricing policy will be published, which does not include reimbursement if the flight is lost.
For this reason, and within this framework, the airline is preparing a new clause, which is not yet defined, given that there are “all kinds of situations and cases”. “In any case, the client will not lose his ticket if he does not use the first leg or one leg,” they underline from the airline.