Emirates and South African Airways improve their code-share agreement

Emirates and South African Airways (SAA) are expanding their strategic cooperation with improvements in their codeshare agreement, which implies an expansion in the supply of destinations to Emirates and SAA customers.

Although it is pending government approval, SAA and Emirates have agreed to the improvements of their commercial partnership that will increase the relationship between the two operators and strengthen their shared agreement signed in 1997 through a range of commercial and customer contact points.

The codeshare agreement between Emirates and SAA has allowed approximately 90,000 passengers to benefit from uninterrupted travel and increased connectivity during the 2017-2018 year. Emirates started operations in South Africa in 1995 with flights between Dubai and Johannesburg.

SAA can offer seats to its customers on the eight daily flights operated by Emirates between South Africa and Dubai, specifically the four daily flights between Johannesburg, the three from Cape Town and one from Durban.

This enhanced agreement means that the shared code will be expanded through the destination networks of both operators. The two airlines will work to achieve more synergies in their respective route networks, points of contact with customers, cargo services and flight schedules to improve passenger flow.

It also includes plans to improve the loyalty programs ‘Emirates Skywards’ and ‘Voyager by SAA’. Emirates joined Voyager in 2000, which means that Voyager members can earn and redeem Miles on flights operated by Emirates and, similarly, Skywards members can earn and redeem Miles on flights operated by SAA.

The airlines will work separately in other areas of bilateral cooperation and in an exchange of practical improvements in different functions.