Airbnb has announced that it will earmark $ 250 million (€ 227 million) to help hosts affected by booking cancellations in the face of the coronavirus pandemic.
This was announced by Airbnb CEO and Co-Founder Brian Chesky in a statement listing a series of actions to assist hosts on the platform during the crisis.
In this way, Airbnb will pay hosts 25% of what they would normally have received for bookings between the period of March 14 to May 31 and canceled due to the pandemic.
In addition, the platform is creating a relief fund for what it calls ‘Superhost’ (superhosts) of 10 million dollars (about 9 million euros), which was promoted by Airbnb employees, who started this fund with one million dollars in donations, while the three co-founders of the company are contributing the remaining 9 million dollars (about 8 million euros).
Airbnb has updated its ‘Force Majeure Policy’ and has extended it to all bookings for stays that start at any time before or on May 31.
This way, if a guest has a reservation made before March 14 for stays before May 31, they can cancel the reservation and get a full refund or a credit for traveling in the future if they have been affected by the coronavirus.